• 01 710 0714
  • The Perez building, Perez Drive, Off The Rock Drive, Lekki Phase 1.

Government Agency

gov_agency

Government Agency

Business Challenge: Difficulty of Nigerians (especially those in Diaspora) to reach the government agency on information on how to get their documents renewed as well as get location of liaison offices abroad.

Our Solution: Outcess deployed the contact centre solution to enable the government agency team take queries from Nigerians all over the world.

Business Outcome: This has improved turn around time of Nigerians getting the right information on documents renewals as well as information regarding their services by over 200%.

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Client Government Agency
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